Meet Our Team Of Experts
Here at I.T. Guru, we are proud to provide you with some of the brightest minds in IT. Meet and learn about our team of experts and how they help your veterinary practice.
Joseph Axne - Owner/CEO
Joe has more than 20 years of IT systems and services support experience. He started as a desktop technician in the early 90’s and was promoted continuously throughout his career to a Sr. Systems Administrator and Team Lead for American Medical Response (AMR).
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AMR merged with Emergency Medical Services Corp (EMSC) where Joe earned the responsibility to oversee the Nationwide 911 dispatch and Ambulatory dispatch systems, including support for the islands of Hawaii.
Joe started I.T. Guru in 2005, personally financing the new venture to assist small and medium businesses in Denver Metro with their IT support needs. Since then, Joe and his team have been assisting hundreds of extremely happy clients with managed services for their computers and IT networks. I.T. Guru provides each of these clients with a Business Continuity and Disaster Recovery Solution assuring the business owner’s intellectual property is protected against the consistent threats that exist within any technical environment.
An animal lover himself, in 2012 Joe decided to bring I.T. Guru’s market focus exclusively to veterinary practices and animal health providers. It has allowed the team to gain a complete understanding of the client’s specific IT practice needs. Of special note is the development of the IT Standards of Care for veterinary practices, a resource and roadmap all practices should have in place to ensure continuity of care.
Joe is an active member of VetPartners, a national group of trusted veterinary consultants and advisors.
Debra Novak – Business Operations
Since joining I.T. Guru in 2014 as Joe’s assistant, Deb has been instrumental in the transition to our focusing solely on veterinary IT support. Working remotely with our staff, she has long-term experience working in IT and understands the end-user view point.
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Primarily in a back office role, Deb has expertise in operations, customer service, coordinating/planning, and supporting our staff in daily operational and administrative functions, along with our continual process improvement.
After growing up in Ventura, CA, she lived in the Washington, DC, area and now resides in Chagrin Falls, OH with her husband, granddaughter, and their adopted cat, Miss Kitty. She enjoys watching Indy Car and Formula One racing and loves Mexican food.
“If you concentrate on finding whatever is good in every situation, you will discover that your life will suddenly be filled with gratitude, a feeling that nurtures the soul.”
~ Rabbi Harold Kushner ~
William Lindus - Director of Operations
With almost two decades of experience in project and account management, Will has spent his career cultivating the skill set which has allowed the teams he has managed to achieve high levels of customer care.
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For the past decade, Will has serviced the veterinary industry through his background in digital marketing. As the Director of Operations for I.T. Guru, he keeps a keen eye towards process, development, growth, and client experience.
A lifelong Texas resident, Will keeps himself almost too busy with a wide variety of hobbies and interests. As an independent film fanatic, you can find Will in the theaters (or at a film festival) almost any given weekend. Will is also an avid fan of the live music scene, playing games with his friends and exploring his home of Austin with his partner and their trio of adorable, if rowdy, dogs.
Adam E. – Senior Systems Administrator
Adam grew up with IT being the primary family business. His father was a computer programmer, and brother is a penetration tester. Always tinkering, his first professional entry into the IT world was writing Bots to play poker for him.
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Once new regulations dried up that income stream, he figured it was probably a time to shift into a “proper” IT job. In 2009, he got his first HelpDesk position and hasn’t looked back since.
Over the last 11 years Adam has moved his way up the ranks, the last four years spent in the Systems Administrator role.
In his spare time, he likes to ride his electric skateboard, attends concerts + music festivals, and plays with his dog Kappy. (It is short for Capybara – she looked like one when she was a puppy).
Shawn S. – Service Desk Lead
Shawn has always had an interest in computers and naturally gravitated towards IT support. Stationed in Hawaii, Shawn served onboard USS Chung-Hoon DDG93 with three deployments to the Pacific area of operation.
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As a veteran, Shawn continued his education at Johnson and Wales Denver, following his passion for cooking before finding his way back to IT. Shawn enjoys spending time with his family, camping, and traveling.
Jordan A. – Professional Services Tech
Jordan is relatively new to the IT industry. He handles shipping and receiving at I.T. Guru and does the “staging” of new hardware for our clients. He also assists all our team members being the primary eyes and hands at the central office.
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Jordan is currently taking courses to obtain his CompTIA A+ certificate. He also has plans to go back to college for a degree in a technical field.
His interest in computers started at a young age in high school, where he learned about networking with the influence from his father and one of his teachers.
Jordan’s technical interest continued in school theater productions, where he programmed lighting and sound equipment to fluidly run performances.
He also competed multiple times in Future Business Leaders of America doing Network Design at the district and state levels and was a two-time national qualifier.
During his free time Jordan enjoys snowboarding, traveling, exploring new places, and spending time with friends and family.
Jordan looks forward to diving into his IT career and learning about the exponential change with computers over time!
Claire C. - Service Desk Tech
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Claire’s diverse, nomadic upbringing instilled a proactive approach to new challenges, shaping her career in IT where she combines technical expertise with a deep understanding of client needs. Passionate about learning and growing, Claire strives to deliver top-tier solutions in the dynamic tech industry.
As a former competitive body builder, Claire enjoys spending her free time going to the gym, as well as reading up on exercise science. She also enjoys baking, traveling, spending times with friends and spending time just relaxing at home with her pets.
Al I. - Technical Account Manager
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Al is a New Jersey native. Prior to working in IT he spent 10 years working as an EMT in Southern New Jersey and working in a local Emergency Department, which is where he believes he learned how to dial-in his customer service skills. He now resides in Wilmington, Delaware.
In his free time, Al enjoys going to restaurants and trying new food, or traveling the world with his beautiful wife. When not traveling or working, you can usually find Al doing projects around the house or barbecuing when the weather permits.
Jason C. - Service Desk Tech
Jason has been in the IT industry since 2018, known for his problem-solving and hands-on approach. Beyond the tech world, he’s found under the hood, indulging his passion for automotive mechanics.